Shipping policy

All orders are shipped from our home base in Sydney, Australia, with care and attention—just like everything we do at Good Pup Co. Whether you're ordering from across town or across the globe, we’ll make sure your pup’s new favourite accessories arrive safely and stylishly.

Domestic Shipping (Australia)

• Standard Shipping: 3–7 business days: $9.95
• All orders come with tracking, so you can follow your parcel every step of the way.

International Shipping
We ship worldwide. Delivery times vary depending on your location, but most international orders arrive within 7–14 business days and are priced at a flat rate of $25.00.
Please note: international customers are responsible for any customs duties or import taxes that may apply.

Dispatch Times
Orders are typically dispatched within 1– business days. During peak periods or product launches, dispatch may take a little longer but we’ll always keep you updated.

Packaging
Every order is packed with intention. Our packaging is eco-conscious, minimal, and designed to reflect the quiet luxury of our brand. Because sustainability isn’t just a feature, it’s a foundation.

Questions?
If you have any questions about your order or shipping options, reach out to us at hello@goodpupco.com.au We’re here to help and we love hearing from fellow pup lovers